Mail-Order Pharmacy

MedalistRx ?

Getting Your Medications Through the Mail is EASY!

Mail Order provides an easy and cost effective way to get your medications delivered to your home through the mail.

MedalistRx and OptumRx have partnered to provide the nation’s most cost effective and simple mail order solution for you. Our facilities have state-of-the-art prescription fill technologies to make your orders fast, accurate and easy.

Ordering Medications

There are three simple options to get your prescriptions through the mail.

1 Simply enroll online at and follow the simple prompts to place your order. 

2 Simply complete the Mail Order Service Form  and MAIL the order form to OptumRx, P.O. Box 509075, San Diego, CA 92150-9075 or FAX the order form to (800) 491-7997 (Click Here for Mail Order Service Form)

3 Simply call OptumRx Member Services toll free at 1 (800) 797-9791

Sending in the Original Prescription

1 After you complete your set up, you will need to send in the original prescription to OptumRx by mail with your copay for each drug ordered. 

2 Send the prescription via mail to OptumRx, P.O. Box 509075, San Diego, CA 92150-9075

3  Once your original prescription and copay are received, your prescription will be sent out to you. 

Have Your Physician Order Your Prescription Directly

1 For faster turnaround, have your physician’s office phone in the prescription to our Mail Order service at OptumRx Member Services at 1 (800) 797-9791. 

2  Additionally, your physician’s office can also fax in your prescription to OptumRx at 1 (800) 491-7997. 


Mail Order Refills

1  Refills can be ordered 24/7 online at or by calling 1 (800) 797-9791

2  You can also refill your prescription by completing the Refill Form included in the package with your original order. 

If you have any questions or concerns, please call our Toll-Free Member Services Assistance line at 1.855.MEDALRX (1.855.633.2579) or email us at

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