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Member Care is Our Passion. Our helpline is available to assist you with any questions or concerns you may have, anytime, anywhere. Our Member Services Center is open 24/7, every day of the year. Our team of specialists is always ready to address your benefit coverage inquiries and pharmacy processing issues. To get immediate assistance, simply call 855-633-2579 and select option #1. Our friendly specialists will be happy to help you with the following:
Find a pharmacy and understand your coverage
Determine your copay
Help you enroll in mail-order
Order a specialty medicine
Understand your formulary
Assist with overrides and the prior authorization process
And much more!
We will contact you!
If you have a question for Medalist Rx regarding our Prescription Benefit Management Services please feel free to use this form or call us at (855) 633-2579.